CRM for small business

CRM for small businesses in India

A CRM for a small business should replace the registers, spreadsheets and WhatsApp groups the team already uses — quickly, at a rupee price per user, with a mobile app people will actually open — not add a project nobody has time for.

Small teams do not fail at CRM because of missing features; they fail because setup takes too long and the team never adopts it.

What to look for

  1. Simple pricing in rupees

    A clear per-user price, a free trial, and no setup fee to get started.

  2. Live in days

    A ready setup for your industry and help importing your existing Excel lists.

  3. A mobile app people use

    Calls, WhatsApp, follow-ups and visits from the phone, even offline.

  4. Grows with you

    Room for more users, products, targets and teams without changing tools.

  5. Your data stays yours

    Export any time; data hosted in India.

How Cheetah does it

From ₹599 per user

Starter for small teams getting off spreadsheets, with a free trial and a minimum of three users.

Ready setups

FMCG, pharma, SaaS, BFSI, education, real estate or a general template, with your Excel data imported.

One app for the team

Leads, follow-ups, calls, WhatsApp templates, visits and targets on Android and the web.

Room to grow

Up to 50 users on Starter and 500 on Growth, with managers, sales heads and territories.

Questions people ask

What is the cheapest CRM for a small business in India?

Several CRMs have free plans for one to three users. Cheetah’s Starter plan is ₹599 per user per month with a free trial, and includes the offline mobile app, follow-ups, visits and targets.

Do we need an IT person to set up a CRM?

Not for Cheetah. We set up your organisation with an industry template and import your data; your team signs in with their mobile numbers.

Can we use WhatsApp with the CRM?

Yes. Reps send WhatsApp messages from approved templates in one tap, and each message is logged on the customer’s history.

See Cheetah with your team in mind.

Free trial on every plan. We set up your industry template and import your data from Excel.